FAQ

What is the typical processing time for a custom sling order?

Orders are typically processed within 2-3 weeks after payment is received. This can vary depending on the time of year. Orders are not processed or shipped on weekends or holidays. Contact us with any questions.

How are custom sling orders shipped? 

All orders are shipped via USPS Priority Mail. This service typically delivers within 1–3 business days within the United States, depending on destination. Please refer to our shipping policy for more information.

Do you provide samples?

Yes, we will send you up to 4 sample swatches free of charge. Refer to our swatch page to place orders.

Do you have recommendations on how to take proper sling measurements?

Yes, please refer to our sling measurement guide.

What if my sling measurements fall outside the range that the measurement input fields allow?

Contact us for custom measurements outside the standard range.

I received my custom sling order and it does not fit. Do you allow returns or exchanges?

Yes, we do allow returns and exchanges. Please refer to our refund/exchange policy for more information.